24/7 Storm Damage and Basement Flooding Help
24/7 Emergency
Expert Help: 980-277-3700
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We’ve served Charlotte and surrounding areas. Our skilled technicians handle your home with care.
For flood and water damage restoration services, our dedicated team strives to deliver guaranteed results. We are on standby at all times, ensuring prompt care during emergencies, available 24/7 to cater to your needs.
When you reach out to us, our skilled technicians in flood and water damage restoration promptly arrive at your property, armed with cutting-edge industry technology. We conduct a meticulous evaluation of the water damage extent and immediately delve into the restoration process, leaving no detail unchecked. Additionally, our technicians conduct thorough mold testing to ensure your safety and well-being.
Navigating storm and water damage can be a taxing ordeal, especially when uncertainties arise. This is why we are dedicated to delivering transparent communication to our clients every step of the way. It is your right to stay informed and aware during these challenging times.
Not excited about dealing with your insurance company? Let us lend a hand. With more than 25 years of expertise, we excel at managing water damage claims in the Charlotte region. We will even liaise directly with your insurance provider to spare you time and hassle.
We strongly emphasize the importance of our water damage restoration company being a valuable resource in assisting you to anticipate such situations in the future. While our technicians are at your property, don’t hesitate to inquire about any concerns you may have. They are more than willing to provide insights on preventing water damage, offering advice on disaster preparedness, and giving practical recommendations as needed.
When your Carolina property is unexpectedly damaged by flooding or storm damage, you're already dealing with a lot. Adding the task of coordinating with an insurance company only increases the pressure.
Moreover, it's likely unnecessary to point out that the company will attempt to minimize their payout. This can be justifiable in some cases, like if you neglected to repair a faulty sump pump promptly and suffered water damage as a result. However, there are situations where these issues could be open to discussion.
We understand that dealing with insurance claims can be quite a hassle. Rest assured, we will collaborate closely with your insurer to alleviate this burdensome and tedious task for you.
Don’t settle for a flood and water damage restoration company in Charlotte that won’t deliver quality results. It’s essential to hire reliable professionals who will do the job right the first time. When evaluating water cleanup and restoration teams, look for these key traits:
Experience
Experience is crucial for water damage restoration for two main reasons. First, a company with many years in business is likely to handle your specific flood damage efficiently and effectively. Second, a long-standing company probably has a solid track record with its customers. A business that delivers poor results won’t maintain a good reputation or stay in business for long. When you hire someone to clean up water damage, you need a company that performs the work thoroughly.
Proximity & Availability
Quick response is vital when dealing with water damage. No property owner can afford to wait for assistance. Choose a company that is available 24/7 and located close enough to reach you immediately.
Licensed & Insured
Always select a business that holds the necessary licenses and insurance policies. Licenses ensure you’re hiring qualified experts, while insurance protects you from potential liabilities.
Positive Reviews
Researching companies ahead of time helps you learn about their reputation. Look for a business with numerous positive reviews from satisfied customers.
Natural Disasters and Floods
Charlotte has experienced its fair share of bad weather. Recent hurricanes, storms, and flooding have made it essential to have a plan in place for water damage repair. Such events can wreak havoc on your property, causing extensive damage and even mold. Be sure to research and identify a licensed and certified water damage restoration company in case of an emergency.
Plumbing Issues & Burst Pipes
Maintaining your plumbing is crucial when you own any type of property. Unfortunately, you might not realize there's a problem until a minor issue turns into an emergency. A burst pipe flooding your home is always an emergency and never happens at a convenient time. Don’t wait until you’re standing ankle-deep in water to find a reliable water damage repair company in Charlotte. Familiarize yourself with businesses in your area that offer 24/7 emergency water damage restoration services so you can get the help you need when you need it.
Appliance Malfunction
Water damage often results from malfunctioning air conditioners, water heaters, dishwashers, and similar appliances. Although proper maintenance can help prevent such issues, these appliances are complex machines that can break down without warning. If this happens, you need to know who to call. You also need to understand the different types of water that may flood and damage your property:
Clean Water: Clean water typically floods your property when a pipe bursts, an appliance malfunctions, a tub or sink overflows, the roof leaks, or melting snow or rain leaks inside. As the name implies, this is the least harmful type of water as it contains no bacteria. However, it can still cause damage, so contact a water damage restoration company promptly. The longer you wait, the greater the damage.
Grey Water: Grey water is contaminated water from sources like toilets, washing machines, dishwashers, failing sump pumps, and broken aquariums. Avoid contact with grey water as it can contain harmful bacteria. Carpet pads affected by grey water must be disposed of immediately. If not properly cleaned, grey water will become black water within 48 hours.
Black Water: Black water is the most hazardous category, containing bacteria and potentially toxic materials like pesticides and chemicals. When it floods your property, it poses serious health risks until professionals remove it. Sources include ground surface water, toilet backflows, rising water from rivers or streams, and any type of sewage.
If you can't safely approach the flooded area, don't attempt to do so. It's best to wait for professionals to assist. However, if you can safely access the area, start by removing items from the hardwood flooring and placing them in a dry location. Use a wet vacuum to extract as much water as possible. Keep going even if it seems like there's no more water left; hardwood floors are porous and absorb a lot of moisture.
Once you've removed the water, scrub the area with a non-sudsy disinfectant, then vacuum again to eliminate any remaining moisture. Place a dehumidifier near the affected area and run it for at least 24 hours to thoroughly dry the wood. Strong fans can also help speed up the drying process.
Monitor the floor and surrounding area in the following days and weeks. If you notice any signs of mold or mildew, scrub it away with a mixture of baking soda and water. Our technicians will also help monitor for mold during the restoration process.
A wet vacuum is also essential for drying wet carpet and is a smart investment for any Charlotte resident. Moist carpets can develop unpleasant odors. After removing as much moisture as possible with a wet vacuum, open windows and doors near the carpeting to encourage airflow and help eliminate the smell.
If the water damage is significant, you may need to remove the carpet padding. Steam cleaning the carpet is also recommended to remove contaminants. If some moisture remains trapped in the carpet, sprinkle a generous amount of baking soda over it. This will help draw out the moisture. After half an hour, vacuum up the baking soda.
Drying plasterboard or drywall can be quite challenging. Accessing the plasterboard itself can be difficult, and having the right tools is essential. Water damage can compromise the structural integrity of plasterboard, so it's important to assess the full extent of the damage. Due to these complexities, plasterboard restoration is best handled by water damage repair experts.
Drying crawl spaces can be challenging due to their small size, but it’s not impossible. Start by removing any debris and items from the space, prioritizing personal safety throughout the process. If there's standing water, a portable sump pump can be useful.
Next, dry out all surfaces and materials, including often-overlooked components like wood framing. Use a dehumidifier and fans to thoroughly remove moisture. Given the difficulties involved, you might need professional assistance. Our water damage restoration experts are here to help.
Baseboards are particularly vulnerable during flooding and often need to be removed. This helps prevent moisture buildup on and around your drywall, reducing the risk of mold growth. Removing the baseboards can be relatively simple. If the water damage is severe, they may come off easily. If not, you can use a screwdriver and hammer to carefully pry them off.
Baseboards often suffer significant water damage after flooding. While a restoration team might be able to dry them, it's usually best to replace them entirely.
The process of drying insulation depends on its type. Fiberglass insulation might be salvageable if it gets wet. Using a dehumidifier and fans can aid in drying, but wearing protective gear, you should remove the affected batts and place them in a sunny spot to speed up the drying process. However, don’t assume fiberglass insulation can always be saved. While water alone might not significantly damage it, the insulation can become ineffective if moisture accumulates in air pockets. This underscores the importance of contacting professionals promptly when dealing with water damage in Charlotte. The sooner they address the issue, the better the chances of salvaging your insulation.
Cellulose insulation requires a different approach. If only a small area is wet, you might be able to remove that section and let it dry in the sun. However, if moisture spreads, it can encourage mold and mildew growth, making replacement necessary.
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