0 – 60 Minutes
Water Floods Out
A broken supply line can spill many gallons a minute. Water pools on the floor, runs under walls, and soaks into carpet and drywall before you even spot the leak.
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BBB Accredited
Accredited Business in Good Standing
SC & NC Licensed
IICRC Certified — 24/7 Burst Pipe Response
We Bill Insurance
Direct Claims — 40+ Five-Star Reviews
Charlotte Metro & Carolinas
Fort Mill · Rock Hill · Indian Land · Pineville & More
What Happens After a Pipe Bursts
A burst pipe pushes out water fast — gallons every minute. Here's what happens inside your home if it isn't shut off and dried right away.
1 – 24 Hours
Water Wicks Into Walls
Water climbs up drywall and soaks the studs. Wood floors cup and lift. Ceilings below the burst sag and stain as water drips down through the structure.
24 – 48 Hours
Mold Starts to Grow
Mold takes hold on damp drywall, studs, and insulation. It grows behind walls where you can't see it. Repair costs climb fast once mold sets in.
Our Response
We Stop the Damage
We help you shut off the water, then pump out the flood. Powerful fans and dehumidifiers dry every wet spot we find with thermal cameras. We treat for mold, then fix the pipe, wall, and floor.
Swipe to see the full timeline →
The faster we start, the more we can save. Call anytime — we're here 24/7.
Call Now: (980) 277‑3700
Signs of a Burst Pipe
A burst pipe spreads water fast. The first move is to shut off your main water valve. Then call us. If you spot any of these signs, act right away.
Water gushing or pooling fast
No water or weak water pressure
Water stains on walls or ceilings
Banging or rattling pipes
A sudden jump in your water bill
Damp, musty, or sewer-like smell
Wet spots near a frozen pipe
Warped or buckling floors
Bulging or soft drywall
Puddles under sinks or appliances
Rusty or discolored water
Dripping near the water heater
Not sure how far the water spread? The inspection is free — we'll find every wet spot.
Burst a Pipe? We Stop the Damage.
A broken pipe floods a home in minutes. Shut off your water, then call us. We extract the water, dry the structure, and rebuild the wall. Here's what we fix every week.
Frozen & Burst Pipes
When water freezes, it swells and splits the pipe. The break often shows up when it thaws. We extract the water, dry the wall and floor, then fix the pipe and rebuild what we open up. Most policies cover a sudden burst.
Get help now →Supply Line Breaks
A cracked supply line can dump hundreds of gallons before anyone notices. Water spreads fast and wicks up into walls. We pull out what's soaked, dry the structure, and rebuild the wall and pipe in one go.
Get help now →Water Heater Failures
An old water heater can split or leak at the tank and flood the room around it. We extract the water, dry the cabinets and subfloor, and rebuild the damaged area — flooring, drywall, and trim.
Get help now →Appliance Line Failures
Washer hoses, dishwasher lines, and fridge lines crack with no warning. They soak floors and cabinets fast. We dry the cavity, treat for mold, and put the room back together.
Learn more →Pipe Breaks in Basements
A burst pipe in the basement pools fast and soaks the foundation and stored items. We pump it out, run dehumidifiers, and dry the space before damage spreads or mold sets in.
Learn more →Hidden Pipe Leaks & Mold
A slow leak inside a wall can drip for weeks before you see it. By then mold may have started. We find the full reach with thermal cameras, dry it out, and remove any mold we find.
Learn more →Pipe broke and water is spreading? Don't wait — every hour soaks more of your home.
Call Now: (980) 277‑3700
How We Handle a Burst Pipe, Step by Step
A burst pipe spreads water fast. Here's what our IICRC-certified crew does the moment we arrive — and why each step protects your home and your insurance claim.
1
Shut Off the Water and Make It Safe
The first job is to stop the flow. We shut off the main water valve so the pipe stops spilling. We also check for any wet outlets or panels and cut power if needed. Stopping the source keeps the area from flooding again while we work.
2
Find Every Wet Spot
Water from a burst pipe wicks into walls and under floors fast. We scan with thermal cameras and moisture meters to map exactly where it went. That map shows us where to dry — and it gives your adjuster the proof they need to approve the claim.
Thermal imaging finds water behind walls that you can't see
3
Pull Out the Water and Dry It
We use truck-mounted extractors that move over 200 gallons an hour, then set commercial dehumidifiers and fans based on the moisture map. Fast drying stops mold before it can start — and that matters, since mold can grow in 24 to 48 hours.
4
Daily Checks and Insurance Photos
We come back every day to log the moisture readings. Those daily logs, plus time-stamped photos, give your insurance company the proof they need. A sudden pipe burst is almost always covered, and good records keep the claim moving.
5
Fix the Pipe, Rebuild, and Verify
Once everything hits target dryness, we repair the broken pipe and rebuild the wall or area around it. Drywall, paint, trim, cabinets, flooring, subfloors — our own crew does all of it. We take final readings to confirm it's dry before we close the job.
Pipe burst? Shut off your water, then call us. We're on call 24/7 and document every step.
Call Now: (980) 277‑3700
Common Causes of Burst Pipes
Most burst pipes come from a few clear causes. Knowing the cause helps us find the leak fast, stop the water, and dry your home before mold can start.
Frozen Pipes
Most Common in Winter
Winter Freeze
When water inside a pipe freezes, it expands and cracks the pipe. The break often shows up when things thaw and water starts flooding out. Pipes in attics, crawl spaces, and outside walls freeze first.
Where It Happens
- Attic pipes
- Crawl space lines
- Outside walls
- Garage plumbing
- Outdoor spigots
Supply Lines
Often Hidden
Supply-Line Breaks
The small hoses and lines that feed your fixtures can crack, loosen, or wear out over time. A break behind a wall or under a sink can leak for hours before you notice, soaking floors and drywall.
Common Spots
- Under-sink hoses
- Toilet supply lines
- In-wall piping
- Old corroded pipe
- Loose fittings
Appliance Lines
Most Urgent
Water Heater & Appliances
A failed water heater or a burst washer or fridge line can dump gallons of water fast. These often let go while you are away, so the damage spreads across rooms before anyone shuts off the water.
Usual Causes
- Burst water heater
- Washing machine hose
- Fridge ice-maker line
- Dishwasher line
- Aging connectors
First move — shut off the water: Find your main shut-off valve and turn it off, then call us. We bring 24/7 emergency extraction, structural drying, and full repair of the pipe, wall, and any damage left behind. A sudden pipe burst is almost always covered by homeowners insurance, and we document everything for your claim. Need more help? See our water damage restoration , basement flooding , and mold removal services, or contact us or call (980) 277-3700.
What Sets a Full-Service Burst Pipe Team Apart
Most companies only do the emergency part — they pull out the wet drywall and dry the floor, then leave. You still need someone to fix the broken pipe, close the wall, and repaint. Carolina Pro Restoration handles the cleanup and the rebuild with one crew and one project manager.
| Others | CPR | |
|---|---|---|
| Emergency water extraction | ||
| Structural drying with daily monitoring | ||
| Burst pipe and wall rebuild | ||
| IICRC certified technicians | ||
| Thermal imaging to find hidden water | ||
| Xactimate estimates for insurance | ||
| One dedicated project manager | ||
| Licensed in SC and NC |
Your Burst Pipe Repair Claim, Handled From Day One
A sudden pipe burst is almost always covered by homeowners insurance. Adjusters price every job in Xactimate. When a contractor writes the estimate in another format, it creates back-and-forth that can delay your claim by weeks. We write every line in Xactimate from the start, so your adjuster can approve it fast.
- Damage photos taken when we arrive and every day after
- Moisture readings logged daily at every wet point
- Xactimate estimate written to match your adjuster
- We talk to your adjuster directly — you stay out of the middle
- We bill your insurance directly — zero out of pocket on covered work
Trusted by Homeowners and Property Managers
Rated 5 stars across 40+ reviews. From fast water shut-off to burst pipe repair and full rebuilds, here is what people say about working with Carolina Pro Restoration.
Water Extraction
★★★★★
This team was very professional and did a thorough job with water removal from our house. Got the job done and done well. They are the very best!
Pipe & Wall Repair
★★★★★
Zach came over to my house to repair all damage better than new. He was prompt, clean, and professional. I highly recommend them!
Insurance Claims
★★★★★
The crew was professional and on top of everything. I was really happy that they worked with my insurance company, and everything was handled with ease.
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Understanding Burst Pipe Repair
Plain answers to the questions homeowners ask most about burst pipes, water cleanup, drying, and insurance.
What should I do first when a pipe bursts?
Shut off the water. Find your main water valve and turn it off so no more water comes in. Next, switch off power to any rooms that are wet. Then call us. Water spreads fast and soaks into walls and floors within minutes, so the sooner the supply is off and we are on the way, the less damage you face. We answer 24/7.
Does homeowners insurance cover a burst pipe?
Almost always, yes. A sudden, accidental pipe burst is one of the most common covered claims on a homeowners policy. That includes frozen pipes, supply-line breaks, and water-heater or appliance line failures. We give you a free on-site assessment with a written scope, then handle the whole claim for you, including the photos and daily drying logs your adjuster needs.
Why do pipes burst in winter, and is the water safe?
When water freezes inside a pipe it expands and cracks the pipe open. Once it thaws, water pours out. The water from a supply line is usually clean at first, but it gets dirty fast as it soaks into floors, walls, and insulation. If it sits, it can grow bacteria and mold. We treat every job as time-sensitive to keep the water from turning into a health risk.
How fast can you get to my home?
We are on call 24 hours a day, 7 days a week, and we aim to be at your door fast. A burst pipe is an emergency because water keeps spreading and wicking up into drywall the whole time it sits. We bring truck-mounted extractors and drying gear with us, so we can start pulling out water as soon as we arrive.
What does the burst pipe cleanup process look like?
First we stop the source and remove all the standing water with truck-mounted extractors. Then we set up air movers and dehumidifiers to dry the structure, and we treat the framing and subfloor to prevent mold. We use thermal cameras to find water hidden in walls. Once everything is dry, we repair the pipe, the wall, and any flooring, then handle the full rebuild. Learn more about our full water damage restoration service.
How long does it take to dry everything out?
Most homes dry in three to five days, but it depends on how much water there was and how far it spread. We measure moisture every day in the framing, subfloor, and drywall. The drying is done when every reading is back to normal for that material. You get a final drying report with all the numbers before we start any rebuild work.
Will a burst pipe cause mold, and do you handle the rebuild?
Mold can start growing within 24 to 48 hours if water is left to sit, which is why we move fast and dry the structure completely. If mold has already taken hold, we offer mold removal too. And yes, we do the full rebuild: new drywall, paint, flooring, and trim, all with one crew and one project manager. If the burst flooded a lower level, see our basement flooding page.
Have a question we did not cover? Call us — we are available 24/7.
Call Now: (980) 277‑3700
We Respond Across the Charlotte Metro and Carolinas
Based in Fort Mill, SC, with crews across York County and the south Charlotte area. A burst pipe spreads fast, so pick your city below and call us right away.
Fast Help When a Pipe Bursts
Our trucks reach most of York County and south Charlotte in under an hour. We are on call 24/7 to stop the water and dry your home.
We Proudly Serve
- Fort Mill, SC
- Charlotte, NC
- Rock Hill, SC
- Pineville, NC
- Indian Land, SC
- Ballantyne, NC
- Tega Cay, SC
- Clover, SC
3650 Centre Circle, Suite I
Fort Mill, SC 29715
(980) 277-3700
Fort Mill, SC 29715
Pipe Burst in Your Home? Talk to Our Team Now.
Get Burst Pipe Repair Help Now
A burst pipe floods fast and soaks into walls and floors. Shut off your water, then call or text us for a quick response. We extract the water, dry the structure, and fix the pipe.
- We answer 24/7 and respond fast
- Free on-site assessment
- We bill your insurance directly
- IICRC certified, licensed in SC & NC
- One crew from pipe fix to full rebuild
(980) 277-3700
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